Delivery/Returns

Current delivery rates are as follows: 

STANDARD DELIVERY TRACKED 
UK SAVER Tracked With EVRI (2-5 working days) – £2.99


EXPRESS DELIVERY 
DPD Delivery Tracked and signed for with email/text notification of ETA (1-2 working days) - £5.99
Order before 1pm to receive your product within 2 days. Orders placed after 1pm will not be dispatched until the following working day. Delivery is not possible on a Sunday or Bank Holidays (this includes Good Friday and Saturday of bank holiday weekends). Orders placed after 1pm on a Thursday will arrive on the next working day (Monday) unless Saturday delivery is selected at the checkout. Please note that signatures are required for express delivery and if no one is available to take delivery of the item a calling card will be left by the courier/post office. Express Delivery is not available to the following postcodes – HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB, BT, IM, JE, GY



PLEASE NOTE: Sale items are CREDIT ONLY – a credit note will be sent to your email address for the same amount minus postage costs.

RETURNS ADDRESS: 
Style Sistaz
17 WESTON DRIVE
DENTON
MANCHESTER
M34 6FE

 

RETURNS

We have a 14-day hassle free return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice.stylesistaz@gmail.com. Please note that returns will need to be sent to the following address: 

Style Sistaz HQ

17 WESTON DRIVE 

DENTON

MANCHESTER

M34 6FE
You can always contact us for any return question at customerservice.stylesistaz@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 business days have passed since we’ve approved your return, please contact us at customerservice.stylesistaz@gmail.com

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